Enquiry management built for UK auction houses.
From £79/month. Transparent pricing. No demo required.
What it does
Captures consignor enquiries from your website, scores them 0 to 100 with AI, routes them to the right specialist, and drafts the reply for them to edit and send from your own domain.
Who it's for
Mid-market UK and EU auction houses handling 50+ valuation enquiries a month, where response time and routing are quietly costing pipeline.
ABSystems was built alongside a working UK saleroom, shaped through every part of their inquiry workflow until response times stopped being a constraint on conversion. The product came out of an actual auction house, not a roadmap document.
Four operational levers, end to end.
Embeddable enquiry form
One script tag places a fully responsive valuation form on your site. Branding, fields, dropdowns, and copy all configurable from the dashboard. Loads in under three seconds on mobile.
AI lead scoring
Every enquiry receives a 0 to 100 quality score with a written reason, generated against a scoring prompt your saleroom controls. Specialists see at a glance which enquiries deserve immediate attention.
AI department routing
Enquiries are categorised by an LLM into your departments with confidence levels and reasoning shown. Fallback assignees handle the edge cases. Leave cover is built in, so when the head of jewellery is at Geneva for the week, enquiries route to her deputy automatically.
Pre-drafted responses
AI drafts a sensible first reply for each enquiry: greeting, observations on the piece, an indicative range where reasonable, suggested next steps. The specialist edits, then sends from your own domain. Five-minute task, ninety seconds.
Evaluate the product, not the sales pitch.
Every other auction software vendor wants a sales call before you see anything. We think that's backwards.
Our pricing is on the website. The dashboard runs on sample data without a signup. The docs are public. If you want a 20-minute walkthrough we'll happily do one, but you don't need to talk to us to evaluate the product. That's a deliberate choice, and it's why our customers tend to come in pre-qualified.
Plans from £79/month.
Transparent tiers. No custom quote needed. Pick the one that fits your enquiry volume.
See pricing