Notes from the auction floor.
Thoughts on operations, lead management, and building tools for the trade.
The First Hour: Why Response Time Is Your Auction House's Silent Revenue Killer
Most regional auction houses lose 60% of consignment opportunities in the first hour after enquiry. Here's what happens when you miss that window, and how to fix it.
Read postThe auction house tech stack problem: why integration still matters in 2026
Why most regional auction houses end up with five disconnected tools instead of one integrated system, and how the better operators are solving it without ripping everything out.
Read postRegional vs enterprise auction software: choosing the right fit for your house
Why most regional auction houses end up overpaying for enterprise software built for global houses, and what the mid-market actually needs to convert consignments.
Read postWhy auction houses lose consignments in the first 48 hours (and how to fix it)
The window between a seller submitting an enquiry and deciding where to consign is shorter than most regional houses realise. Here is what the data shows, and what it means for your pipeline.
Read postWhat makes an auction house successful: four operational levers
What separates the auction houses converting 30% of consignor enquiries from those converting 12% are four operational levers that quietly decide everything.
Read postHow auction houses manage consignor enquiries (an operator's guide)
How modern auction houses capture, route, and respond to consignor enquiries, and where regional houses are quietly losing pipeline in the first 48 hours.
Read postThe auction house tech stack in 2026
A practical guide to the software that actually matters for a regional auction house, what is worth paying for, and what most houses get wrong when they buy.
Read postProbate enquiries: a practical playbook for auction houses
Probate is the most valuable enquiry channel most regional auction houses have, and the one most likely to be handled badly. Here is what actually works.
Read postHow to grow consignments at a regional auction house
A practical guide to bringing more lots through the door at a regional auction house, with the tactics that actually move the needle in our experience.
Read postWhy response time decides the consignment
The auction house that replies first usually wins the lot. We dug into what actually happens between a seller hitting submit and a specialist picking up the phone.
Read postWhat makes a good enquiry form
Most auction house enquiry forms ask too much, look generic, and convert at 3%. We've studied dozens of them. Here's what changes that.
Read postAI lead scoring for auction houses
How AI can read a Victorian description and tell your specialists whether to call back today or in a week. A practical guide to making it work for a regional house.
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