Video walkthroughs.

Short, focused recordings of the platform in action. Send a link to a new team member instead of writing the same training email twice.

Essentials

Everyone setting up the platform should watch these three. Roughly fifteen minutes total.

Quickstart: from signup to first reply

Recording coming soon.

Owner / admin·6 min

Quickstart: from signup to first reply

End-to-end tour for the person setting up the platform.

Web admin·30 sec

Embedding the form on your website

One snippet, every enquiry. From saleroom site to ABSystems inbox in seconds.

Owner / admin·30 sec

Setting up departments and routing

Every enquiry routed to the right specialist, with automatic leave cover.

For specialists

Day-to-day workflows for the people answering enquiries. These are the videos to share with new starters during their first week.

Specialist·35 sec

A specialist's daily workflow

Queue, AI draft, edit, send. Five minutes becomes ninety seconds.

Specialist·30 sec

How lead scoring works

See AI read each enquiry, build the score, and sort the queue.

Working with AI valuations

Recording coming soon.

Specialist·5 min

Working with AI valuations

How to use the optional valuations add-on without over-relying on it.

Advanced

Tuning, integrations, and analytics. Worth watching once your house has been on the platform for a few weeks and you want to refine the setup.

Tuning lead scoring for your house

Recording coming soon.

Owner / admin·4 min

Tuning lead scoring for your house

Writing scoring criteria that reflect what you actually care about.

Webhooks and integrations

Recording coming soon.

Web admin / dev·6 min

Webhooks and integrations

Sending events to n8n, Zapier, or your CRM. Receiving enquiries via API.

Reading the analytics dashboard

Recording coming soon.

Owner·3 min

Reading the analytics dashboard

Response time, conversion by department, and the weekly digest.